Volunteer- Advocate Job Description

Statement of Purpose

CASA volunteers act as dedicated advocates for children who are involved in custody, neglect, and abuse cases in the Family Court system

Essential Job Functions

  • Accept responsibility for the management and record keeping of a case assigned to the volunteer by a Family Court judge
  • Interview the appropriate parties and document interactions for future reference and potential use as evidence in court proceedings
  • Maintain confidential records regarding the case, including appointment schedules, interview notes, medical records, court papers, and other documented information pertinent to the case
  • Attend all court hearings, foster care reviews, family team and case planning meetings, and all other hearings and meetings that pertain to the child that he or she is representing
  • Ensure that the child's best interests are represented at every stage of the case
  • Submit recommendations concerning the case to the court in a signed, written report
  • Report any new incidents of child abuse or neglect to the CASA Executive Director and the appropriate authorities
  • Contact the CASA Executive Director and other interested parties involved in the case, including the child, at least once per month, and the child on a weekly basis
  • Act in a professional manner consistent with the standards established by the CASA national organization
  • Dress and act professionally when performing any duties associated with the case
  • Avoid any potential conflict of interest, including prior familiarity with anyone associated with the child and becoming involved in cases that include family members


  • Successful completion of high school diploma or GED requirements
  • Previous experience with child development and family relationship dynamics
  • Good oral and written communication skills
  • Good organizational and record keeping skills
  • Dependable personal transportation with state-mandated insurance coverage
  • Ability to interact with individuals of different socioeconomic, cultural, and educational backgrounds in a variety of circumstances
  • Ability to interact professionally and objectively when faced with hostile, angry, frightened, and / or abusive individuals
  • Ability to gather and record factual information accurately
  • Ability to maintain confidential information and records
  • Successful completion of the classroom and court experience training mandated by CASA national standards, as well as board-mandated training and development activities

Physical Requirements

  • Must be able to work under stress and in fast paced environment
  • Must be able to work under conditions, which require sitting, standing, walking, reaching, bending and stooping.
  • Reasonable accommodation will be provided to qualified individuals with a disability, as necessary.

Reporting Relationship

CASA volunteers report directly to the Volunteer Coordinator and/or Executive Director

Personnel Management

None at this time